777kb Privacy Policy

01 Who We Are

777kb is an internationally licensed online casino and sports betting platform serving players across Pakistan, including Karachi, Lahore, Islamabad, Faisalabad, and beyond. For the purposes of data protection law, 777kb is the data controller responsible for the personal information of its registered players and platform visitors.

If you have any questions about how 777kb handles your personal data, you may contact our Data Protection team directly at [email protected]. We are committed to handling all data-related queries with care and transparency.

02 Information We Collect

777kb collects personal data through several channels. The categories of information we collect include:

Registration & Account Data:

• Full legal name, date of birth, and national identity information (CNIC or passport) for age and identity verification.
• Residential address, including city and postal code (we serve players across Karachi, Lahore, Islamabad, Faisalabad, and other Pakistani cities).
• Email address and mobile phone number used for account communications and two-factor authentication.
• Username and hashed account password.

Financial & Transaction Data:

• Payment method details including JazzCash mobile wallet numbers, EasyPaisa account references, bank account identifiers for HBL, UBL, and Meezan Bank transfers, Raast IDs, and 1LINK transaction references.
• Deposit and withdrawal history, transaction amounts in PKR, and associated timestamps.
• Records of bonuses claimed, wagering activity, and game session data for audit and responsible gaming compliance.

KYC & Verification Documents:

• Copies of government-issued identity documents submitted for Know Your Customer (KYC) verification purposes.
• Proof of address documents where requested.
• Source of funds documentation where required by our anti-money laundering compliance obligations.

Technical & Usage Data:

• IP address, device type, operating system, and browser information collected at login and during active sessions.
• Geolocation data (country and city level) derived from IP address to support compliance screening.
• Platform usage patterns, pages visited, games played, and session duration for platform improvement and fraud detection purposes.
• Cookie identifiers and similar tracking technologies as described in Section 5 of this Policy.

Communications Data:

• Records of support ticket conversations, live chat transcripts, and email correspondence between you and the 777kb customer support team.
• Feedback, complaints, and dispute records maintained for regulatory and quality assurance purposes.

03 How We Use Your Data

777kb uses your personal data for the following purposes:

777kb will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your explicit consent or where otherwise permitted by applicable law.

04 Legal Bases for Processing

Where data protection legislation requires 777kb to identify a legal basis for processing personal data, we rely on the following bases:

• Contract Performance: Processing your data is necessary to create and manage your 777kb account, process your financial transactions, and deliver the gaming services you have requested.
• Legal Obligation: Certain processing activities — including KYC verification, AML screening, responsible gaming record-keeping, and regulatory reporting — are required of 777kb by the terms of its gaming licence and applicable financial regulation.
• Legitimate Interest: 777kb processes certain data, such as technical and usage data, for fraud prevention, platform security, and service improvement purposes where these interests are not overridden by your privacy rights.
• Consent: Where we send you promotional marketing communications by email or push notification, we do so only on the basis of your explicit consent. You may withdraw this consent at any time by contacting [email protected] or using the unsubscribe mechanism in any marketing email.

05 Cookies & Tracking Technologies

777kb uses cookies and similar tracking technologies to operate the platform, remember your preferences, maintain session security, and gather anonymised analytics data. The types of cookies we use are as follows:

• Essential Cookies: Strictly necessary for the platform to function — including session authentication tokens, security cookies, and load-balancing cookies. These cannot be disabled without breaking core platform functionality.
• Preference Cookies: Store your language, currency display, and interface layout preferences so you do not need to re-configure them on each visit.
• Analytics Cookies: Collect anonymised data about how players navigate and interact with the 777kb platform. This data is used solely to improve platform design, game lobby layout, and user experience.
• Fraud Prevention Cookies: Help 777kb detect and block suspicious activity, including multi-accounting, automated bot access, and geolocation circumvention attempts.

You may manage cookie preferences through your browser settings. Please note that disabling essential cookies will impair your ability to log in and use the 777kb platform normally.

06 Third-Party Disclosure

777kb shares your personal data with third parties only in the following specific circumstances, and only to the minimum extent necessary:

• Payment Processors: Transaction data is shared with JazzCash, EasyPaisa, Raast, HBL, UBL, Meezan Bank, GrabPay, and 1LINK solely for the purpose of processing your deposits and withdrawals. These providers operate under their own data protection terms.
• KYC & Identity Verification Partners: Identity documents and personal details are shared with our licenced KYC verification partner to confirm your age (21+), identity, and residential address in compliance with our gaming licence obligations.
• Fraud Detection & AML Compliance: Anonymised or pseudonymised behavioural data may be processed by our fraud detection and AML compliance tools to protect the platform and its players.
• Gaming Licence Regulatory Authority: 777kb may be required to share player data with the Gaming Authority that issues and oversees our operating licence, particularly in connection with investigations, audits, or regulatory reviews.
• Law Enforcement & Legal Process: Where required by applicable law, court order, or valid regulatory request, 777kb will disclose personal data to the relevant authorities. We will notify affected players where legally permitted to do so.
• Business Transfers: In the event of a merger, acquisition, or sale of 777kb assets, your personal data may be transferred to the acquiring entity, subject to the same privacy protections as described in this Policy.

All third-party service providers that process personal data on behalf of 777kb are contractually required to implement appropriate data protection measures and to process data only as instructed by 777kb.

07 International Data Transfers

Given the international nature of 777kb's licensing and technology infrastructure, your personal data may be transferred to and processed in countries outside Pakistan. Wherever such transfers occur, 777kb ensures that appropriate safeguards are in place to protect your data, including:

• Contractual clauses with data processors that impose equivalent data protection standards to those applicable in the jurisdiction of 777kb's gaming licence.
• Transfers only to countries or processors that provide an adequate level of protection for personal data, as determined by the relevant supervisory authority.

If you have questions about the safeguards applicable to any specific international transfer of your personal data, please contact us at [email protected].

08 Data Retention

777kb retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, including satisfying legal, regulatory, accounting, and gaming licence obligations. Our general retention guidelines are as follows:

• Active account data is retained for the duration of the account relationship plus a minimum of five (5) years following account closure, in compliance with AML and gaming regulatory requirements.
• Transaction records are retained for a minimum of five (5) years from the date of each transaction.
• KYC and identity verification documents are retained for the duration of the account relationship plus five (5) years following closure, or longer where required by the applicable Gaming Authority.
• Support communications are retained for three (3) years from the date of the most recent interaction, unless they relate to an open complaint or legal matter.
• Marketing consent records are retained for as long as you remain subscribed, plus three (3) years thereafter as evidence of consent.
• Anonymised analytics data may be retained indefinitely as it cannot be linked back to an identifiable individual.

Once the applicable retention period has expired, personal data is securely deleted or irreversibly anonymised. Retention periods may be extended where data is subject to an ongoing legal dispute, regulatory investigation, or law enforcement request.

09 Your Rights

Subject to applicable data protection law, you have the following rights in respect of the personal data 777kb holds about you:

• Right of Access: You may request a copy of the personal data 777kb holds about you, along with information about how it is used and with whom it is shared.
• Right to Rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct it without undue delay.
• Right to Erasure ("Right to Be Forgotten"): You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, or where you withdraw the consent on which processing was based. This right is subject to overriding legal retention obligations.
• Right to Restrict Processing: In certain circumstances, you may request that we limit the processing of your personal data — for example, while the accuracy of data is being contested.
• Right to Data Portability: Where processing is based on your consent or performance of a contract, you may request that we provide your personal data in a structured, machine-readable format.
• Right to Object: You may object to processing of your personal data where it is based on our legitimate interests, including for direct marketing purposes.
• Right to Withdraw Consent: Where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

To exercise any of the rights listed above, please contact our Data Protection team at [email protected]. We will respond to all valid requests within 30 days. In complex cases, this period may be extended by a further 60 days, in which case we will notify you accordingly.

10 Children & Minors

777kb operates a strict minimum age policy. The platform is accessible exclusively to individuals who are at least 21 years of age. We do not knowingly collect, process, or retain personal data relating to individuals under the age of 21.

Age verification is a mandatory step in the 777kb registration process. Where we have reason to believe that a registered account belongs to a person under 21, that account will be immediately suspended pending identity verification. If the player is confirmed to be under 21, the account will be permanently closed and any data held will be handled in accordance with applicable law.

If you are a parent or guardian and believe that a minor may have accessed or registered on the 777kb platform, please contact us immediately at [email protected] so that we can take appropriate action without delay.

11 Security Measures

777kb implements a comprehensive set of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. Key measures include:

• TLS Encryption in Transit: All data transmitted between your browser or device and 777kb servers is encrypted using Transport Layer Security (TLS 1.2 or higher).
• AES-256 Encryption at Rest: Sensitive stored data — including identity documents, payment references, and account credentials — is encrypted at rest using AES-256 standard encryption.
• Access Controls: Access to personal data within 777kb is restricted to authorised personnel only, on a strict need-to-know basis. All staff with access to personal data are bound by confidentiality obligations.
• Two-Factor Authentication (2FA): Players are encouraged — and in certain cases required — to enable 2FA on their 777kb accounts to provide an additional layer of login security.
• Intrusion Detection & Monitoring: 777kb employs continuous security monitoring to detect and respond to suspicious access patterns, brute-force login attempts, and data anomalies in real time.
• Regular Security Audits: The platform's security posture is reviewed through periodic internal audits and, where applicable, independent third-party security assessments.

Despite these measures, no data transmission over the internet or electronic storage system is 100% secure. In the unlikely event of a data breach that poses a risk to your rights and freedoms, 777kb will notify affected players in accordance with applicable regulatory obligations.

12 Changes to This Privacy Policy

777kb may update this Privacy Policy from time to time to reflect changes in our data processing practices, applicable law, or regulatory requirements. When material changes are made, we will:

• Publish the updated Policy on this page with a revised effective date.
• Send a notification to the email address registered on your 777kb account where the changes are significant.
• Display an in-platform notice for a reasonable period following publication of the revised Policy.

Your continued use of the 777kb platform following the publication of an updated Privacy Policy constitutes your acknowledgement of the changes. We encourage you to review this page periodically to stay informed about how 777kb protects your data.

13 Contact & Complaints

If you have any questions, concerns, or requests relating to this Privacy Policy or the way in which 777kb processes your personal data, please contact our Data Protection team:

• Email: [email protected] (plain text — not a clickable link)
• Response Time: Data protection queries are acknowledged within 5 business days and fully responded to within 30 calendar days.

If you are not satisfied with our response to a data protection query or complaint, you have the right to escalate the matter to the data protection supervisory authority in the jurisdiction of 777kb's gaming licence, or to seek redress through appropriate legal channels.